Microsoft 365 Technical Support helps users get the most out of Microsoft 365 by providing expert assistance, resolving technical issues, and ensuring smooth operation of services. It supports setup, troubleshooting, and security, while offering guidance to improve productivity and minimize disruptions.
Automating user provisioning and de-provisioning with Azure AD, enforcing MFA, SSO integrations, and hybrid identity management with on-premises AD.
Continuous monitoring with Microsoft Defender for Office 365, phishing simulations, and proactive threat hunting.
Conditional Access, Privileged Identity Management, and Just-in-Time access for maximum security.
Setting up sensitivity labels, Information Rights Management (IRM), DLP policies, eDiscovery, and data classification for compliance.
Shadow IT discovery, session controls, and risk-based conditional access for SaaS applications beyond M365.
Insider risk management, communication compliance, regulatory compliance templates (GDPR, HIPAA, ISO, etc.), and audit readiness.
Adoption of AI-powered productivity tools, governance over Copilot usage, and integration with business workflows.
Full backup and recovery planning for Exchange Online, Teams, SharePoint, and OneDrive with 3rd-party or native tools.
Direct Routing, Operator Connect, PSTN integration, call queue design, and advanced Teams Rooms deployment.
Power Automate flows, PowerShell scripting, Graph API integration, and custom solutions for business processes.
Intune/Endpoint Manager setup for device compliance, app protection, patch management, and mobile device management (MDM/MAM).
Tenant-to-Tenant Exchange Online,On-Premises Exchange (Cutover, Staged, Hybrid), Google Workspace to O365, IMAP/POP3 Mailbox Migration, Lotus Notes/Domino to M365, File Server to SharePoint/OneDrive, Other third-party cloud platforms